Retrieve Call Results
List recent conversations
Get a single conversation
Use this response to store:
statusfailure_reasonresultstranscripttrace_idduration_seconds
Download recording
Webhook-first pattern
In production, webhooks should trigger result processing:
- Receive
call.completed. - Store the webhook payload.
- Use
conversation_idto fetch full details if needed. - Download recording if your workflow requires local archival.
Webhook payloads can include transcript and recording URL, but the Conversations API is the source of truth for later reconciliation.