Launch a Batch Campaign | FormantAI

1. Prepare your CSV

Your CSV must include customer_phone. Add any variables your agent uses in prompts, tools, or results.

customer_phone,customer_name,due_amount,account_id
+919876543210,Rahul,29000,ACC-123
+919812345678,Anita,15000,ACC-456

2. Upload the batch

curl -X POST "https://api.voice.formantai.com/v1/batch-call" \
  -H "Authorization: Bearer $FORMANT_API_KEY" \
  -F "agent_id=123" \
  -F "name=Payment Reminder Campaign" \
  -F "file=@contacts.csv"

3. Track the batch

curl "https://api.voice.formantai.com/v1/batch-calls/456" \
  -H "Authorization: Bearer $FORMANT_API_KEY"

4. Fetch metrics

curl "https://api.voice.formantai.com/v1/batch-calls/456/metrics" \
  -H "Authorization: Bearer $FORMANT_API_KEY"

5. Process individual outcomes

Use webhooks for real-time call outcomes and Conversations API for final reconciliation.

Batch Calls API

See every batch endpoint.

Webhook Payloads

Understand per-call event data.